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Sole Selling Agency Agreement India: Canvassing Rights, Commission & Competition Law Compliance

Indian manufacturers often conflate “Distributors” with “Sole Selling Agents,” yet the legal distinction determines tax liability, risk allocation, and regulatory compliance.

A Sole Selling Agency with Canvassing Rights is a specific fiduciary instrument where the intermediary solicits orders without taking title to goods. Unlike a standard distributorship, this relationship allows the Principal to control resale prices without violating the Competition Act, provided the drafting reflects a true agency.

This analysis examines the statutory requirements under the Companies Act 2013, the validity of post-termination restraints under Section 27, and the new liability for data collection under the DPDP Act.

Sole Selling Agency Agreements | Evaakil.com
India Commercial Law

The Sole Selling Agent Agreement. Decoded.

The distinct legal architecture of canvassing rights in 2025. Why “Solicitation” is not “Sale” and how to draft for the Competition Commission.

By Legal Research Team | Updated Dec 2025

The commercial framework of modern India relies on intermediaries to bridge the gap between manufacturing hubs and consumer markets. Among these structures, the “Sole Selling Agency with Canvassing Rights” represents a specific legal instrument. It is frequently utilized yet often misunderstood. This relationship is not merely a commercial arrangement. It is a fiduciary one governed by a matrix of statutes including the Indian Contract Act 1872, the Companies Act 2013, and the Competition Act 2002.

The distinction between a “Sole Selling Agent” and a “Distributor” is the foundation of this analysis. A distributor operates on a principal-to-principal basis. They purchase the title to goods and bear the economic risk of resale. A sole selling agent acts as an arm of the manufacturer. They retain the principal’s title to the goods until the final sale. The specific qualification of “Canvassing Rights” limits the agent’s authority further. It confines their role to the solicitation of orders without the power to bind the principal contractually.

1. The Core Distinction: Agent vs. Distributor

The classification of a commercial intermediary is the first issue in any distribution agreement. The terminology used in the contract—”Agent”, “Distributor”, or “Partner”—is not final. Indian courts look to the substance of the relationship.

In a true agency relationship, the agent does not purchase the goods. The title remains with the Manufacturer (Principal) until the goods are sold to the third-party customer. The agent acts as a conduit. They bring the Principal and the Customer into a direct contractual relationship. Consequently, the privity of contract exists between the Manufacturer and the Customer.

Figure 1: Visualizing the Canvassing Agent’s role in the contractual chain.

In contrast, a distributor purchases the goods from the Manufacturer. Title passes to the distributor upon delivery or invoicing. The distributor then resells the goods on their own account and risk. There is no privity of contract between the Manufacturer and the ultimate consumer regarding the sale transaction.

Risk & Title Allocation

The “Canvassing Rights” Specifics

The term “Canvassing Rights” implies a specific workflow. The Agent identifies potential customers and presents the Manufacturer’s products. They secure an “Intent to Purchase” from the customer and transmit this to the Manufacturer. The Manufacturer retains the absolute discretion to accept or reject these orders based on creditworthiness or stock.

“The Agent acts solely as a solicitor. They shall not have the authority to accept orders, conclude contracts, or make binding representations.”

2. Template Analysis: Modernizing Legacy Clauses

Many businesses still utilize agreement templates drafted under the regime of the Companies Act, 1956. A review of standard templates (like the one often circulated in pharmaceutical sectors) reveals critical “legacy” clauses that require immediate updating for 2025 compliance.

⚠️ The “Central Government Approval” Trap

Older templates often state: “Appointment is subject to approval by the Central Government.” This was a requirement under Section 294 of the 1956 Act to prevent monopolies.

2025 Reality:

The Companies Act 2013 abolished the general requirement for Central Government approval for sole selling agents. Retaining this clause creates a “condition precedent” that is legally impossible to fulfill, potentially rendering the contract voidable. The modern requirement (Section 188) focuses on Board Approval and, for large Related Party Transactions, Shareholder Approval.

3. Competition Law: The Pricing Paradox

One of the most nuanced areas of agency law is pricing control. In a Distributorship, if a Manufacturer dictates the resale price, it is “Resale Price Maintenance” (RPM), which is generally prohibited under Section 3(4)(e) of the Competition Act, 2002.

However, a “Sole Selling Agent” creates a different legal reality.

  • The Legal Exception: Since the Agent does not own the goods, they do not “resell” them. The sale is directly from Manufacturer to Customer. Therefore, the Manufacturer can legally dictate the final price without violating RPM rules.
  • The Risk: If the agreement hides a true distributorship (where risk is transferred to the agent) but claims to be an agency to control prices, the Competition Commission of India (CCI) will pierce the corporate veil and penalize the Manufacturer.

4. The “Override Commission” Mechanism

A vital protection for Sole Agents is the “Override Commission” clause. This ensures the Agent is compensated even when the Manufacturer bypasses them.

Standard Clause Construction:

“The Company reserves the right to sell goods directly to customers in the Territory. However, on all such direct sales, the Sole Selling Agent shall be entitled to an overriding commission of [X]%.”

Why this matters: Without this, a Manufacturer could appoint a Sole Agent to build the market (canvassing) and then sell directly to the biggest clients to save commission. This clause monetizes the Agent’s market-building efforts.

5. The GST Implication: “Pure Agent”

The GST treatment depends on whether the agent handles the goods or just the orders. In the strict “Canvassing” model, the Agent never takes title.

  • Flow: Manufacturer ships directly to Customer. Manufacturer invoices Customer (charging GST on goods). Agent invoices Manufacturer for Commission (charging GST @ 18% on service).
  • Analysis: This is the most efficient model. The Manufacturer avails Input Tax Credit (ITC) on the GST paid on the commission. The Agent is purely a service provider.

6. The “Del Credere” Variant: Assuming the Risk

In standard canvassing, the Agent’s job ends when the order is transmitted. If the Customer defaults on payment, the Manufacturer bears the loss. However, manufacturers often demand a “Del Credere” Agency.

Under this structure, the Agent guarantees the solvency of the Customer. If the Customer fails to pay, the Agent must pay the Manufacturer. In exchange, the Agent receives an additional “Del Credere Commission” (typically 1-2% above standard).

Legal Impact: This does not change the Agent into a Distributor. They still do not take title. They act as a surety. However, for tax purposes, if the Agent makes payment to the principal before receiving it from the customer, GST authorities might view this as a form of lending or “supply,” complicating the tax position. It is crucial to draft the payment terms such that the Agent pays only upon “Customer Default,” not upfront.

7. Intellectual Property & Digital Encroachment

Modern agreements must address the digital marketplace. “Canvassing Rights” typically imply offline solicitation (visiting doctors, retailers, stockists). Does this right extend to listing the product on Amazon or Flipkart?

The “Permitted User” Clause

The agreement must explicitly grant a “Limited, Non-Exclusive, Non-Transferable License” to use the Manufacturer’s Trademark for the sole purpose of solicitation.

  • Restriction 1: Agent cannot register the Manufacturer’s brand as a keyword in Google Ads.
  • Restriction 2: Agent cannot list products on e-commerce marketplaces without written consent (prevents price cannibalization).
  • Restriction 3: Upon termination, the Agent must immediately cease using all branded stationery and digital assets.

8. Statutory Indemnity: Section 205 (Contract Act)

A common omission in drafted templates is the statutory protection against premature termination. Section 205 of the Indian Contract Act, 1872, mandates that if an agency is for a fixed term and is revoked before expiry without “sufficient cause,” the Principal must compensate the Agent.

“Sufficient Cause” is a high bar. Merely missing a sales target by a small margin may not suffice. The agreement should explicitly define “Material Breach” to include failure to meet Minimum Guaranteed Sales (MGS) for two consecutive quarters to protect the Manufacturer from Section 205 claims.

9. Drafting Audit Checklist

Use this grid to audit your current drafts against the latest precedents.

Critical

Authority Limit

Does the clause explicitly state the agent cannot “bind” the company? Without this, the agent is a General Agent, not a Canvassing Agent.

Financial

Pipeline Orders

Clause 17 of standard templates often denies commission after expiry. Fix: Add a “tail period” (e.g., 30 days) for orders booked before expiry but shipped after.

Dispute

Arbitration Seat

Does it name a “Seat” (e.g., Mumbai)? Naming only a “Venue” allows courts in remote jurisdictions to intervene.

Operational

Minimum Guarantee

Does the agreement specify a Minimum Guaranteed Sales (MGS) quota? This is the primary legal ground for “Termination for Cause.”

10. Recommended Agreement Structure (Skeleton)

A robust agreement for 2025 should follow this specific skeleton to ensure compliance and clarity.

TEMPLATE SKELETON

  1. Title: Sole Selling Agency Agreement (Canvassing Rights).
  2. Parties & Recitals: Clear identification of legal entities.
  3. Definitions: Product, Territory, Net Sales, Intellectual Property.
  4. Appointment: Grant of Sole Rights; Reservation of Online/Direct Sales.
  5. Term: Duration and Renewal mechanism.
  6. Role & Responsibilities:
    • Canvassing & Solicitation protocols.
    • Order Transmission process.
    • “No Authority to Bind” disclaimer.
  7. Commission: Rates (Standard vs. Override) and Calculation (Net Sales).
  8. Security Deposit: Interest-free and refundable.
  9. Indemnity: Specific indemnity for unauthorized representations.
  10. Termination: Reasonable notice period (e.g. 90 days).
  11. Dispute Resolution: Arbitration (Seat, Neutral Arbitrator).

11. The “Restraint of Trade” Boundary (Section 27)

A critical aspect of agency agreements is the Non-Compete Clause. Clause 12 of the reference template states that the “Distributor shall not sell or attempt to sell medicines for any other company.” This is legally valid during the term of the agency.

However, manufacturers often attempt to extend this restriction after the termination of the agreement (e.g., “Agent cannot sell rival products for 2 years post-exit”). Under Section 27 of the Indian Contract Act, 1872, such post-termination restraints are void. The Supreme Court in Percept D’Mark (India) Pvt. Ltd. v. Zaheer Khan clarified that while you can restrict a partner during the partnership, you cannot restrain their trade once the relationship ends.

Restriction Type Time Period Legal Status
Exclusivity During Agreement Valid (Reasonable restriction)
Non-Compete Post-Termination Void (Section 27 Bar)
Confidentiality Perpetual Valid (Trade Secrets protection)

12. The Data Fiduciary Risk (DPDP Act)

In the context of canvassing, agents collect significant personal data: names of doctors, their prescription habits, clinic addresses, and mobile numbers. Under the Digital Personal Data Protection Act (DPDP), this data handling creates liability.

  • Manufacturer as Data Fiduciary: Since the Agent collects data for the Manufacturer, the Manufacturer determines the “purpose and means” of processing. This makes the Manufacturer the “Data Fiduciary.”
  • Agent as Data Processor: The Agent is merely the “Data Processor.”

The Risk: If the Agent leaks doctor data or uses it to spam them without consent, the Manufacturer is liable for penalties (up to ₹250 Cr). The Agreement must now include a specific Data Processing Addendum (DPA) mandating the Agent to implement security safeguards.

13. Stamp Duty and Registration

Unlike a simple Purchase Order, a Sole Selling Agency Agreement is a distinct legal instrument that attracts Stamp Duty. The rate is not uniform; it is a state subject.

In states like Maharashtra, Article 5(h)(A)(iv) of the Stamp Act prescribes ad-valorem duty (e.g., 0.2% of the contract value) on agreements that create specific obligations. In Karnataka and Delhi, specific articles for “Agency” or “Agreement” apply.

Warning: An unstamped or insufficiently stamped agreement is inadmissible as evidence in court (Section 35, Indian Stamp Act). If a dispute arises and you try to invoke arbitration, the Arbitrator is legally bound to impound the document until the deficit duty plus a penalty (often 10x) is paid.

14. Full Reference Agreement Text

Below is the standard legacy format for reference purposes. Note the specific inclusion of “Canvassing Rights” in the title and the “Schedule” methodology for products.

AGREEMENT BETWEEN MANUFACTURER AND SOLE SELLING AGENTS WITH CANVASSING RIGHTS THIS AGREEMENT made on this ……… day of ……… 20.., between XYZ Pharmaceuticals Ltd., a company incorporated under the Companies Act, 1956/2013 and having its registered office at ……… hereinafter called “the company” (which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include its successors and assigns) of the ONE PART; and ABC Pharmaceuticals Distributors Ltd., a company incorporated under the Companies Act, 1956/2013 and having its registered office at …… hereinafter called “the distributor” (which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include its successors and assigns) of the OTHER PART: WHEREAS the company is engaged in the manufacture of several medicines and has decided to appoint a sale selling agent for the whole of India with canvassing rights and the distributor has agreed to work as such; and WHEREAS the distributor is being appointed at sole selling agents having exclusive right to sell the medicines manufactured by the company in whole of India; and WHEREAS the Board of Directors of the company is making this appointment, subject to its approval by the company in its first annual general meeting held after the date of this appointment and approval by Central government [Note: Gov approval no longer required under 2013 Act]. NOW THIS AGREEMENT WITNESSETH AS FOLLOWS: 1. The company appoints the distributor as sole selling agents for the sale of all the medicines manufactured by it in the whole of India and the distributor agrees to act as such sole selling agents for the whole of India on the terms and conditions contained herein.; 2. The appointment will be for a period of five years commencing from the date of this agreement. However, it may be extended for further periods not exceeding five years on each occasion. 3. The distributor shall canvass for, secure orders and push the sale of the medicines manufactured by the company to the best of its ability and experience in the whole of India and guarantees to secure orders for the sale of medicines to the extent of the value of Rs. ………. in a year commencing from the date of this agreement. 4. The distributor will advertise the company products at its own cost and expenses by advertisements in newspapers, journals, magazines, cinema slides or by any other means. However, the company may advertise at its own costs at its discretion whether in newspapers, journals, cinema slides or by any other means and shall indicate the name of the distributor as its sole selling agents. 5. The distributor shall employ medical representatives at its own cost and expenses for canvassing the company products amongst the doctors, hospitals, nursing homes, etc. The distributor shall also employ servants, staff at its own cost and expenses for doing the business of sole-selling agency. 6. The distributor will be entitled to appoint sub-agents for any State/District or any particular area in the country and on such terms and conditions as the distributor may think fit. However the company shall not be liable for any dealing between the distributor and its sub-agents. 7. The distributor shall submit to the company weekly return of the business secured, the doctors and hospitals approached and canvassed during the previous week. 8. The distributor shall forward to the company the orders booked and enquiries received by it not later than two days from its booking. The distributor shall remit the money received by it in advance from the customers to the company and an account thereof shall be submitted to the company every Friday. 9. The distributor shall not make any representation on behalf of the company except in conformity with the instructions issued by the company. 10. The distributor shall book orders of the company’s products on the terms and conditions mentioned in the Schedule attached hereto. The terms and conditions shall be subject to change by circulars or instructions by the company from time to time and the distributor will be bound to follow the instructions issued by the company from time to time. 11. The company shall pay a commission of ……… % on all orders received directly or indirectly from the customers through the distributor, which have been executed by the company. The company shall make payment of the commission to the distributor at the end of every month. 12. During the term of this contract, the distributor shall not sell or attempt to sell the medicines for any other Indian or foreign company. 13. The agency may be terminated by the company, at any time during the agency period of five years, after giving one month’s notice thereof, in case the distributor fails to comply with the instructions issued by it or if it omits to comply with its obligation imposed upon it under this agreement or if the distributor fails to obtain or procure orders for the minimum guaranteed amount or if the company feels that the distributor is guilty of any conduct, which is prejudicial to the interest of the company and in this matter the decision of the Board of Directors of the company will be final. The distributor may also terminate this agreement at any time during the agency period, after giving one month’s notice thereof, if the company fails to execute the orders booked by the distributor or if the medicines supplied by it are sub standard or if the company without just cause withhold the payment of the commission due to the distributor under the agreement for a period of three months. 14. The distributor shall be responsible to make the payment of the medicines supplied by the company on the orders received by the distributor, if the constituent to whom medicines were supplied by the company refuses to pay for the same within two months of the receipt of medicines. The distributor shall be liable as the surety for the payment of orders booked by it. 15. The distributor shall deposit a sum of Rs………. with the company to ensure the obligations imposed upon it under this agreement. The said sum shall not carry any interest. The said sum will be repayable to the distributor after one month of the termination of the agreement after adjustment of accounts between the parties. 16. Any and all disputes, controversies, differences arising between the parties hereto out of or in relation to this agreement or any breach thereof shall be finally settled by arbitration by two arbitrators, one to be appointed by each party to the dispute and the arbitrators shall, before taking upon themselves the burden of reference appoint an umpire. The award given by the arbitrators or umpire as the case may be, shall be, final and binding on the parties. 17. At the termination of this agreement whether by efflux of time or otherwise, the company shall not be liable to pay any commission to the distributor for the orders received after the expiry of agency period. 18. This agreement shall be executed in duplicate. The company shall retain the original and the distributor the duplicate. Each party shall bear the stamp duty payable in respect of its copy. 19. Unless otherwise agreed upon, the respective addresses for communication in respect of any matter relating to this agreement shall be as under: For the Company:…………………….. For the Distributor:…………………… IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate thereof, the day, month and year first; hereinabove mentioned.

Frequently Asked Questions

Can a Sole Selling Agent sign contracts for the company?

No. A canvassing agent solicits orders but the contract is formed only when the Manufacturer issues an acceptance. The agent has no authority to bind the company.

Is Government approval needed for appointment?

Under the Companies Act 2013, Central Government approval is no longer required. However, Board approval is mandatory, and Shareholder approval is needed for large Related Party Transactions.

Can the agent sell competitor products?

During the term of the agreement, the Manufacturer can legally restrict the agent from selling competitor products. Post-termination, such restrictions are generally void under Section 27 of the Contract Act.

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© 2025 Evaakil Legal Research. All rights reserved.
Disclaimer: This is for educational purposes and not legal advice.

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